Refund Policy

Return Policy 

We have a 14-day return policy applicable to all countries. You have 14 days from the date you receive your item to request a return.

To be eligible for a return:

• The item must be in its original condition -- unworn, unused, with tags, and in its original packaging.

• You must provide your order number.

How to Initiate a Return

To request a return, contact us via email at profballcustomer@gmail.com or WhatsApp at +8619527595240. Once your return is approved, we will provide detailed instructions on how to send your package back.

Order Cancellation

You have 24 hours to cancel or modify your order after it's placed. After this period, we begin preparing your order, and cancellations or changes will no longer be possible.

Exchanges 

If you'd like to exchange an item, we offer free return shipping back to us. Once you ship the item back, we immediately begin processing and sending the new shirt to avoid any delays.

Once we receive and inspect your return, we will notify you of the approval status. If approved, your refund will be processed back to your original payment method within 10 business days.

For any further questions or concerns, feel free to reach out via email at profballcustomer@gmail.com or WhatsApp at +8619527595240.